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How to cancel Qapital

If you have not linked your external account:

  1. Go to the profile tab
  2. Click ‘Edit profile’
  3. Click ‘Delete Account’

If you have a Goals only account, you'll want to cash out all your Goals first and cancel any scheduled deposits.

To cash out a Goal, go to your 'Transfers' tab and initiate a withdraw ‘From’ Goals ‘To’ your funding account.

You will also be able to snooze your rules for 7 days under this tab, by clicking on ‘Rules’ and toggling the snooze button off.

Once your Qapital balance is cleared, to unlink your bank as an iOS user, go to your 'Profile' tab, select the 'Accounts' banner and choose your Qapital Goals account.

If you are an Android user, after you click 'Profile', select 'Your accounts', click on 'Savings', and then select the trash can on the top right corner. 

After you close your Qapital Goals account you can unlink your external funding account. 

Once you have unlinked your external funding account, your Goals account is closed, and your membership is canceled.

If you have a Spending account and/or an Invest account please reach out to the Customer Success team at [email protected] as we need to assist with account closure.

To cancel online, go to https://support.qapital.com/hc/en-us/articles/360011965114-Close-or-Delete-My-Qapital-Account


Email [email protected] and ask them to cancel your account.


Qapital

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Whether you're looking for information on how to delete your Qapital account, unsubscribe or cancel a free trial, Emma can help.


Check out the instructions above to cancel your Qapital membership. You can also browse our directory for pages on how to cancel other popular subscription services.


Emma is a money management app that connects to all your bank accounts to help you track paid subscriptions and bank fees, set budgets payday to payday and categorise your expenses to identify areas for improvement in your finances.


Take back control of your money. Download Emma to build your credit, save more and spend less with the all-in-one financial membership.

Qapital may show up on your statement as:

QAPITAL
LSB QAPITAL
QAPITAL IN
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2

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3

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4

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Emma is registered and incorporated in England and Wales.

Emma Technologies Ltd is an appointed representative of RiskSave Technologies Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 775330).

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