How to cancel Box

To cancel Box for Personal

  1. Login to the website
2. Go to the account section
3. Click 'Permanently Delete Your Account'

To cancel Box for Starter, Business, Business Plus, Enterprise

  1. Login to the website
  2. Go to Billing
  3. Under Billing Information, click 'Cancel Account'
  4. Complete survey and click 'Cancel My Account'
  5. Confirm cancellation and click 'Permanently Cancel My Account'

To cancel Box for Personal Pro

  1. Login to the website
2. Go to the account section
3. Under the Account Details, click 'Cancel Account'
4. Complete survey and click 'Continue'
5. Confirm cancellation by clicking 'Permanently Cancel My Account'


Email [email protected] and ask them to cancel your account.
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Whether you're looking for information on how to delete your Box account, unsubscribe or cancel a free trial, Emma can help.

Check out the instructions above to cancel your Box membership. You can also browse our directory for pages on how to cancel other popular subscription services.

Emma is a money management app that connects to all your bank accounts to help you track paid subscriptions and bank fees, set budgets payday to payday and categorise your expenses to identify areas for improvement in your finances.

Meet your new Best Financial Friend (BFF): download Emma from the Apple App Store or Google Play Store and start saving money today!
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