In order to cancel your CarMax MaxCare warranty, you will need to contact the dealer you bought the car from or the policy administrator.
You will need a copy of your vehicle service contract as well as an odometer reading statement for the cancellation to be processed.
Where applicable, you can ask for a pro-rated refund for the unused months of policy.
To cancel online, go to https://www.carmax.com/about-carmax/contact-us
To cancel over the phone, call: 1-800-731-2834
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