If you want to cancel your Plusnet Mobile
service and you're moving to a different network, there are 4 ways to do this. These are included below:
- Text 'PAC' and your date of birth (DD/MM/YYYY) to 65075 if you want to take your number with you. For example: PAC 11/04/1990.
- Text 'STAC' and your date of birth (DD/MM/YYYY) to 75075 if you don't want to keep your number. For example: STAC 11/04/1990.
- Call Plusnet on 500 from a Plusnet mobile or 0800 079 1133.
- Log in to My Account.
If you want to cancel your Plusnet Mobile service and you're not moving to a different network, you'll need to call Plusnet Mobile and give 30 days notice.
Note cancelling your Plusnet Mobile service early may incur early disconnection fees.
To cancel over the phone, call: 0800 079 1133
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