How to cancel Severn Trent Water

In order to close your account with Severn Trent Water, you will need to provide:

  • Your current postcode
  • Your new address
  • Your contact details.

The cancellation can be processed online, using the Severn Trent Water's form, alternatively, you can call or send an email.
To cancel online, go to

To cancel over the phone, call: 0345 750 0500

Email [email protected] and ask them to cancel your account.
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