How to cancel Shell Energy

To cancel your Shell Energy account, you need to apply to switch to a new energy provider. The new supplier will handle the switching and provide Shell Energy with your final meter readings needed to close your account directly.

Note: You may be charged an exit fee upon cancelling your Shell Energy contract.
To cancel online, go to

To cancel over the phone, call: 0330 0945801
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Check out the instructions above to cancel your Shell Energy membership. You can also browse our directory for pages on how to cancel other popular subscription services.

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