If you are moving house and want to transfer or stop your We Energies service:
- Call customer service on 1-800-242-9137.
- Ask to speak with a representative.
- Provide them with your account number and customer details.
- Explain you are moving and request cancellation of your recurring payments where applicable.
- You will receive a confirmation letter or email.
To cancel over the phone, call: 800-242-9137
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