How to cancel Mozy

To cancel MozyHome:

  1. Uninstall the backup software from your computer.
  2. Log into your account
  3. Click on 'Manage Account' from the drop down menu at the top right of the page.
  4. Select 'My Profile'.
  5. Next to Member Since, click 'Delete account'.
  6. Type in account password to confirm account deletion.


To cancel over the phone, call: 866-789-6699

Email [email protected] and ask them to cancel your account.
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