How to cancel Ancestry

In order to cancel Ancestry from the website, follow these steps:

  1. From any page on Ancestry, click your name or username in the top-right corner and select Your Account.
  2. In the Subscriptions section, click Cancel subscription.
  3. Scroll to the bottom of the page and select a cancellation reason, then click Continue.
  4. At the bottom of the next page, click Continue to cancel. 

Unless you’re within the refund window, your subscription will end automatically at the end of its current term. You can find the Ends On date on Your Account page.


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Whether you're looking for information on how to delete your Ancestry account, unsubscribe or cancel a free trial, Emma can help.
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