How to cancel Citrix ShareFile

  1. Log into your account on the website.
  2. On the left panel, click 'Settings'.
  3. Then click 'Admin Settings' from the expanded menu.
  4. From the Admin Overview menu, click 'Billing'.
  5. Click on 'Cancel Account'. 
  6. Review the options on the screen and click 'Continue Cancellation'.

To cancel online, go to https://support.citrix.com/article/CTX208347
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