How to cancel City of San Diego Water

To stop your service with City of San Diego Water:

  1. Call customer service on 619-515-3500
  2. Ask to speak with a representative.
  3. Provide them with your account number and customer details.
  4. Request cancellation of your water service and recurring payments.
  5. You will receive a confirmation letter or email.


To cancel over the phone, call: 1-619-515-3500
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