How to cancel Consumers Energy

  1. Call customer service on 800-477-5050.
  2. Ask to speak with a representative.
  3. Provide them with your energy contract number and customer details.
  4. Request cancellation of your service and recurring payments.
  5. Answer any follow up questions required to proceed.
  6. Ask for a confirmation email.


To cancel over the phone, call: 800-477-5050
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