How to cancel Dropbox

To cancel your Dropbox Plus or Professional account:

  1. Log into your DropBox account
  2. Click your profile in the top right corner.
  3. Click 'Settings'.
  4. Select the 'Plan' tab.
  5. Click 'Cancel Plan' at the bottom.
  6. Scroll down and click 'I still want to downgrade'.

To cancel your Dropbox Business account:

  1. Log into your DropBox account 
  2. Click 'Admin Console' from the list on the left.
  3. Click on 'Billing'.
  4. Click 'Cancel plan' at the bottom.
  5. Select a reason for cancelling and click 'Continue with cancellation'.
To cancel online, go to
Track all your paid subscriptions in one place, for free.

Get it on App Store Get it on Google Play

Whether you're looking for information on how to delete your Dropbox account, unsubscribe or cancel a free trial, Emma can help.

Check out the instructions above to cancel your Dropbox membership. You can also browse our directory for pages on how to cancel other popular subscription services.

Emma is a money management app that connects to all your bank accounts to help you track paid subscriptions and bank fees, set budgets payday to payday and categorise your expenses to identify areas for improvement in your finances.

Meet your new Best Financial Friend (BFF): download Emma from the Apple App Store or Google Play Store and start saving money today!
Dropbox may show up on your statement as: