How to cancel giffgaff

If you have a goodybag, just turn it off. Your account will be automatically cancelled after 6 months of inactivity.

  • To cancel your giffgaff account and mobile number, you can request a STAC code which is valid for 30 days. Give the code to your new network and they’ll cancel the account for you.
  • If you want to keep your mobile number when leaving giffgaff, you'll need a PAC code. Give the code to your new network and they’ll cancel the account for you. And then bring over your number to their network.
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Whether you're looking for information on how to delete your giffgaff account, unsubscribe or cancel a free trial, Emma can help.

Check out the instructions above to cancel your giffgaff membership. You can also browse our directory for pages on how to cancel other popular subscription services.

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