How to cancel Navient

Follow these instructions to cancel your Navient account:

  1. Call customer service on 800-722-1300
  2. Provide the agent with your account number.
  3. Provide a reason for cancelling.
  4. Ask the agent to confirm the cancellation.

To cancel online, go to https://www.navient.com/about/contact-us/

To cancel over the phone, call: 800-722-1300
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