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How to cancel Zoom

If you need to cancel your Zoom Pro account, you can:

  1. Sign in to the Zoom web portal.
  2. Click Account Management, then tap Billing.
  3. On the Current Plans tab, click Cancel Subscription to stop your subscription's automatic renewal.
  4. Confirm your request by selecting Cancel Subscription.
  5. Choose why you would no longer like to renew your subscription.
  6. Once complete, click Submit.

Your plan status will now be updated to Canceled. You will still have use of your paid plan for the rest of the billing period. If you would no longer like to have the plan cancelled, you will be able to reactivate your plan by selecting Reactivate Plan on the My Subscriptions page.

To cancel online, go to


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Want to get more clarity out of your bank accounts?

Download Emma to see all your money in one place and always know what you are paying for.

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Whether you're looking for information on how to delete your Zoom account, unsubscribe or cancel a free trial, Emma can help.

Check out the instructions above to cancel your Zoom membership. You can also browse our directory for pages on how to cancel other popular subscription services.

Emma is a money management app that connects to all your bank accounts to help you track paid subscriptions and bank fees, set budgets payday to payday and categorise your expenses to identify areas for improvement in your finances.

Take back control of your money. Download Emma to build your credit, save more and spend less with the all-in-one financial membership.

Zoom may show up on your statement as:

ZOOM.US 888-799-9666 CA 95113 US
ZOOM.US 888-799-9666 CA
Payment to Zoom Video Communications, Inc.
See all your recurring payments in the Emma app

How to redeem


Download the app

Get Emma for free


Connect all your bank accounts

It only takes a few clicks!


Click "see all" under recurring payments

The new page will open


View and edit details

You can see & edit payment history and predictions

Scan this QR code to download Emma.

Join over 1,600,000 people building real wealth today.

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Download on the App Store buttonGet it on Google Play button

Join 1.6 million happy customers

We are on a mission to improve everyone's financial wellbeing.

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