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How to cancel The Gym
Within the initial 14-day period
You have the right to cancel the Agreement.
You can email [email protected] or contact them through the Member Area (using the email that you used during the online joining process and the unique personal identification number (PIN) that you were sent), or you may use the cancellation form at https://www.thegymgroup.com/legal/membership-agreement/.
After the 14-day cancellation period
To cancel online, go to https://www.thegymgroup.com/legal/membership-agreement/
Email [email protected] and ask them to cancel your account.
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Whether you're looking for information on how to delete your The Gym account, unsubscribe or cancel a free trial, Emma can help.
Check out the instructions above to cancel your The Gym membership. You can also browse our directory for pages on how to cancel other popular subscription services.
Emma is a money management app that connects to all your bank accounts to help you track paid subscriptions and bank fees, set budgets payday to payday and categorise your expenses to identify areas for improvement in your finances.
Take back control of your money. Download Emma to build your credit, save more and spend less with the all-in-one financial membership.
The Gym may show up on your statement as:
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© 2025 Emma Technologies Ltd. All Rights Reserved.
Emma is registered and incorporated in England and Wales.
Emma Technologies Ltd is an appointed representative of RiskSave Technologies Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 775330).
Payment services (Non MIFID or Deposit related products) for Emma Technologies Ltd are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). For more detail on how your money is protected please see here. You can also find Currency Cloud's Terms of Use here.
Emma Technologies is an Introducer Appointed Representative of Quint Group Limited and not a lender. Quint Group Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 669450). Monevo Limited is an Appointed Representative of TransUnion International UK Limited. TransUnion is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 737740). Emma Technologies introduces customers first to Quint Group Limited, as a licensed credit broker, who then refers on to Monevo Limited.
Emma is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services.
Financial Conduct Authority Reg Nr: 794952.
Company Registration Number: 10578464.
Data Protection Registration Number: ZA241546.
All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.
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