How to cancel PlayStation Network

Web browser

  1. Sign in to account management.
  2. Select [Subscription] from the menu on the left of the screen. 
  3. Select [Turn Off Auto-Renew] next to the subscription you would like to cancel.

PS4

  1. Go to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions]. 
  2. Select the subscription you want to cancel. 
  3. Select [Turn Off Auto-Renew].

PS3

  1. On the XMB Menu go to [PlayStation Network] > [Account Management] > [Transaction Management] > [Services List]. 
  2. Select the current subscription and press (X button). 
  3. Select ‘Cancel Automatic Renewal’ and press (X button). 

PS Vita/TV

  1. Select [PlayStation Store] > [Options] > [Services List]. 
  2. Select the current subscription and tap ‘Cancel Automatic Renewal’. 

If you would like to keep your subscription, you can select [Turn On Auto-Renew] before the renewal date of the current subscription to keep it active.

To cancel online, go to https://www.playstation.com/en-gb/get-help/help-library/store---transactions/payments---refunds/how-to-cancel-a-service-subscription/
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Whether you're looking for information on how to delete your PlayStation Network account, unsubscribe or cancel a free trial, Emma can help.

Check out the instructions above to cancel your PlayStation Network membership. You can also browse our directory for pages on how to cancel other popular subscription services.

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