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Diagram showing a Notes app list of a person\'s subscriptions vs the Emma app list of auto found subscriptions

How to cancel Amazon Prime Video

Follow these instructions if you have subscribed to a Prime Video only subscription:

  1. Log in to your Amazon account.
  2. Go to 'Account & Settings'.
  3. Click the 'Your Membership' section in the 'Your Account' tab.
  4. Click the 'End Membership' button and confirm.

Follow these instructions if you have access to Prime Video as part of an Amazon Prime membership:

  1. Log in to your Amazon account.
  2. Go to 'Account & Settings'.
  3. Click the 'Your Membership' section in the 'Your Account' tab.
  4. Click on 'End Membership and Benefits' or 'End Trial and Benefits' as applicable.
  5. Confirm your cancellation.


To cancel online, go to https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=202060390


To cancel over the phone, call: +18882804331


Email cis@amazon.com and ask them to cancel your account.


Amazon Prime Video

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Legal name

Amazon UK Services Ltd

Phone number

N/A

Address

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Want to get more clarity out of your bank accounts?

Download Emma to see all your money in one place and always know what you are paying for.

QR code linking to downloads for the Emma app.
Download on the App Store buttonGet it on Google Play button

Whether you're looking for information on how to delete your Amazon Prime Video account, unsubscribe or cancel a free trial, Emma can help.


Check out the instructions above to cancel your Amazon Prime Video membership. You can also browse our directory for pages on how to cancel other popular subscription services.


Emma is a money management app that connects to all your bank accounts to help you track paid subscriptions and bank fees, set budgets payday to payday and categorise your expenses to identify areas for improvement in your finances.


Take back control of your money. Download Emma to build your credit, save more and spend less with the all-in-one financial membership.

Amazon Prime Video may show up on your statement as:

AMAZON DIGITAL DWN
AMAZON DIGITAL DWNLDS 866-321-8851
AMAZON DIGITAL VIDEO AMAZON.CO.UK/ LUX
AMAZON DIGITAL VID
AMAZON DIGITAL, DWNLDS, 866-321-8851 LU
AMAZON DIGITAL DWNLDS 866-321-8851 LUX
AMAZON DIGITAL DWNLDS
AMAZON DIGITAL, VIDEO, AMAZON.CO.UK/ LU
AMAZON DIGITAL VID, AMAZON.CO.UK
AMAZON DIGITAL, DWNLDS, AMAZON.CO.UK LU
AMAZON DIGITAL VIDEO
AMAZON DIGITAL DWN, 866-321-8851
AMAZON DIGITAL SVC
AMAZON DIGITAL DWNLDS LUXEMBOURG, L LUX
AMAZON DIGITAL DWNLDS 866-321-8851 LU
AMAZON DIGITAL DWN, AMAZON.CO.UK
AMAZON DIGITAL DWN 866-321-8851
AMAZON DIGITAL, DWNLD A, AMAZON.CO.UK LU
AMAZON DIGITAL VIDEO AMAZON.CO.UK/ LU
AMAZON DIGITAL SVCS AMZN.COM/BILL LUX
AMAZON DIGITAL DWNLDS 866
AMAZON DIGITAL VID AMAZON.CO.UK
AMAZON DIGITAL SVCS AMZN.COM/BILL
AMAZON DIGITAL DWN AMAZON.CO.UK
AMAZON DIGITAL DWNLDS 866 AMAZON.CO.UK LU
AMAZON DIGITAL DWNLD AMAZ AMAZON.CO.UK LU
AMAZON DIGITAL SVC, AMZN.COM/BILL
AMAZON DIGITAL, SVCS, AMZN.COM/BILL LU
AMAZON DIGITAL DWNLD AMAZ
AMAZON DIGITAL SVC, AMAZON.CO.UK
See all your recurring payments in the Emma app

How to redeem

1

Download the app

Get Emma for free

2

Connect all your bank accounts

It only takes a few clicks!

3

Click "see all" under recurring payments

The new page will open

4

View and edit details

You can see & edit payment history and predictions

Scan this QR code to download Emma.

Join over 1,600,000 people building real wealth today.

QR code linking to downloads for the Emma app.
Download on the App Store buttonGet it on Google Play button

Join 1.6 million happy customers

We are on a mission to improve everyone's financial wellbeing.

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